CAREERS
CAREERS
Careers
LONDON HEAD OFFICE
If you are interested in a career with us at French Connection UK please send a copy of your up-to-date CV to us at retail.recruitment@frenchconnection.com.
We will keep your details on file for a maximum of 12 weeks and only contact the candidates we would like to meet.
Thank you for your interest in joining the team
Main Duties & Responsibilities
- To place & manage orders using AS400/ Nu. (Training will be given)
- To ensure that all telephone messages and emails are dealt with quickly and professionally.
- An excellent phone manner is a pre-requisite.
- To keep the showroom tidy and collections correctly priced, steamed and merchandised. There is a constant need for visual merchandising within the showroom.
- Sample management.
- To maintain an up to date organised filing system.
- To have a good understanding of our customers stores and their store profile.
- To keep an up to date and accurate record of any customers detail changes and maintain customer account list.
- To deliver excellent customer service at all times as you will be a main point of contact.
- To deal with all complaints, queries and reorders efficiently and professionally.
- To keep customers up to date on style cancellations, price changes and design changes through email and letter correspondence.
- To liaise with our overseas agents, helping with their queries, inputting orders, sending samples, pricelists and brochures.
- To organise customer lunches and beverages.
- The Internship description outlines your general tasks and functions but it should be noted that we are a large company and all personnel need to be flexible and considerate to ensure the smooth running of the operation. At times you will be asked to undertake tasks and functions that are not set out in your job descriptions and these should be completed to the best of your ability.
Knowledge & Skills Required
- Knowledge of our brand and customer as well as awareness of French Connection as our sister company.
- Good knowledge of Microsoft, preferably excel.
- Photoshop and Illustrator preferable, not essential
- Visual Merchandising
- Organised with an eye for detail.
- Polite and friendly communication skills.
How to Apply
Please send your CV to rezaeie@greatplains.co.uk
Indicate how long you would like to work with us within cover email.
Candidates need to be in full time education/ as part of their course.