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CONTACT US

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Due to high order volumes and system issues at Customs, you may wait longer than expected for your delivery. We are sorry for the inconvenience caused.

BY CHAT

Haven’t found what you’re looking for? Talk directly to one of our team by using our live chat.

BY EMAIL

Enquiries about a web order:
orders@frenchconnection.com

Store enquiries:
customerservice@frenchconnection.com

Customer Service Hours:
Monday to Friday 9am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm

If you have a general enquiry which does not relate to a web or store order, please contact our General Enquiries:
enquiries@frenchconnection.com

By Phone

0333 400 3285 if calling from within the UK or 0333 400 3284 for Retail customer service queries

Lines are open:
Monday - Friday: 9am to 8pm
Saturday: 10am to 6pm
Sunday: 10am to 4pm

Thank you for your support and patience.

BY POST

You can also contact our online customer service team by writing to:
French Connection
3rd Floor
Matrix Beta
Matrix Business Park
Swansea
SA6 8RE

French Connection is the trading name of French Connection (London) Limited, registered in England and Wales. Our registered office is First Floor, Centro One, 39 Plender Street, London NW1 0DT.

BY Twitter

For up-to-date customer service and website enquiries, join our help page and get answers @FC_HELP

http://twitter.com/FC_Help